I’ve been a dedicated customer of The RealReal (TRR) since 2017. Over the years, I’ve consigned over 500 items, and my experience has been overwhelmingly positive. Here’s why I believe TRR stands out in the luxury consignment market.

The RealReal Experience

From the start, TRR impressed me with its professionalism and customer service. One of the most convenient aspects is their free in-home pickup service. A courteous TRR representative comes directly to your home to collect the items for consignment. This level of service is unmatched, especially when compared to the hassle of listing and shipping items individually on platforms like eBay.

Convenience Over eBay

Selling luxury items on eBay can be time-consuming and cumbersome. You have to deal with taking photos, writing detailed descriptions, setting prices, and handling buyer inquiries. Not to mention the challenges of shipping, potential returns, and dealing with non-paying bidders. TRR eliminates all these hassles. You simply hand over your items, and they take care of the rest – from authentication and photography to listing and shipping.

Payouts: A Trade-off

While TRR offers incredible convenience, the payouts can sometimes be less than what you might expect to get from selling directly on platforms like eBay. However, for me, the trade-off is worth it. The time and effort saved by using TRR’s services far outweigh the potential for slightly higher earnings from other platforms. Plus, the peace of mind knowing that my items are being professionally handled and authenticated is invaluable.

Designer Deals Galore

As a customer, TRR has also been a treasure trove for finding incredible deals on my favorite designer pieces. Over the years, I’ve scored countless amazing finds from brands like Marni, Gucci, Prada, Miu Miu, Victoria Beckham, YSL, and Rick Owens. One of the highlights of my shopping experiences has been purchasing coveted “It bags” I longed for at prices as low as $200 or less. The thrill of finding these luxury items at such great prices is unmatched.

Why I Keep Using TRR

  1. Professionalism: Every interaction I’ve had with TRR has been smooth and professional. Their representatives are knowledgeable and respectful.
  2. Convenience: The in-home pickup service saves a tremendous amount of time and effort.
  3. Trust: TRR’s rigorous authentication process ensures that buyers are getting genuine items, which in turn maintains the value and trustworthiness of the platform.
  4. Ease of Use: Once the items are picked up, TRR handles everything. This hassle-free process is perfect for busy individuals who want to declutter their closets without the extra work.
  5. Amazing Deals: TRR offers incredible bargains on luxury designer pieces, making it possible to own high-end items at a fraction of their original cost.

Final Thoughts

For anyone looking to sell luxury items, I highly recommend giving The RealReal a try. While the payouts might not always be the highest, the convenience, professionalism, and peace of mind they offer are unparalleled. My experience with TRR has been nothing short of excellent, and I look forward to continuing my relationship with them for years to come. Whether consigning or shopping, TRR provides a reliable and enjoyable platform for luxury fashion enthusiasts like me.